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Phoenix Airport Upgrades Data Analytics to First Class

March 17, 2017

By: Kim S. Nash

(The Wall Street Journal) Sky Harbor uses a combination of packaged software from the air transportation group SITA and custom-built analytics tools to assess data such as foot traffic as well as video captured at security checkpoints. Photo: Phoenix Sky Harbor International Airport

The Phoenix Sky Harbor International Airport, in the midst of a six-year overhaul, is deploying a new generation of technology to capture insights from the stream of data generated by visitors. The goal is to make operations more efficient and improve the flyer experience. This year, the airport, one of the 10 busiest in the U.S., plans several tests of sensors, digital cameras, beacons and other technology intended to modernize activities such as dining and passing through security checkpoints...


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